MummaCo ABN is committed to compliance with privacy laws which apply to its businesses and which set out standards for the management of personal information. This policy outlines our personal information management practices in relation to:
It's your choice whether to provide your personal information. However, if you don't, we will be unable to fulfil your request for the provision of servicessch. The personal information we collect and hold is what is reasonably necessary for our business functions and activities. We collect, hold, use and disclose customers' personal information so we can establish, manage and administer the products and services provided by us, and comply with legal and regulatory obligations. We may also use and disclose your information for purposes related to those mentioned above, such as:
When we collect and hold personal information, it is of the following kinds:
Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us.
When we collect personal information about you, we do so by making a record of it. Whether your personal information is gathered through face-to-face meetings or by interacting with us via telephone, mail, internet or other methods, we take steps to store your information securely. We hold your personal information in a combination of secure computer storage facilities, paper-based files and other formats. We take a number of steps to protect personal information from misuse, loss, unauthorised access, modification or improper disclosure. These include instructing our staff who handle personal information to respect the confidentiality of customer information and the privacy of individuals. When we don't need your personal information anymore we will delete, destroy or de-identify it.
When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of services provided through our website. This information may also be used to assist in the provision of services to clients and also to assist in investigating enquiries and complaints that may arise as a result of the provision or non-provision of services.
We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law.
We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences.
We may allow your personal information to be shared with those who are in countries other than your own location if we store our data with a service provider who is in the business of providing data storage and processing services. These services commonly involve diverse geographic locations which change from time to time for reasons which include data protection and processing efficiency.
Our website has links to external third party websites that may benefit the user. External websites should contain their own privacy statements and we recommend you review them when using their websites. Please note, however, that third party websites are not covered by this policy, and these sites are not subject to MummaCo's privacy standards and procedures.
We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact
Before we provide you with access to your personal information we may require some proof of identity. If you need to correct your personal information, please contact
If you wish to complain about a breach of the privacy rules that bind us, you may contact email@example.com. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our personnel and our service providers and others as appropriate.
We will investigate the matter and attempt to resolve it in a timely way. We will inform you in writing about the outcome of the investigation. If we are not able to resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, your complaint may be referred to the Privacy Commissioner for further investigation and we will provide you with the Commissioner's contact details.
More information about privacy law and privacy principles is available from the Privacy Commissioner.